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CSJ Specialist Canine Feeds

Payment Details / How to Pay

Using your Paw Points

How to use your reward Paw Points.

Using the online shopping basket

How to use the basket.

Delivery Information

About delivery of items.

Credit Card Payments

About payment by credit card.

Refund Policy

About our refund policy.

CSJ Discount Vouchers

We offer 3 types of discount voucher..


About secure payments through SagePay.

About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order.

Price increase notice

From noon on Friday 29th July product prices will increase by 8%.

Get extra PawPoints!

You can now earn PawPoints when spending in our online shop.

  • Earn 1 PawPoint for every £ spent on products in the CSJK9 Webshop

  • Once you have reached 500 or more PawPoints you can redeem them on any product(s)

  • Earn 250 PawPoints for referring a friend who makes a purchase in the Webshop

  • Earn 250 PawPoints for writing a Product Review (subject to approval).

See our help page for more information about using and earning PawPoints.

Deliveries (UK only)

Deliveries are made to UK addresses only. Overseas customers should contact their local CSJ stockist.

Please allow 5 working days for delivery.

Items marked as ‘Free Shipping’ (eg Herbs, treats, etc.) are sent by 2nd Class Royal Mail post, and do not affect the weight of the 15 – 30kg food orders, that are shipped by courier.

Need help?

Office hours 10.30am to 3.30pm Monday to Friday – temporary COVID-19 hours, please contact us.

Nutritional help & advice.

Nutritional help available by email only.
Contact Nutrition Enquiries

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